The “Feel Good Toolkit” consists of an original method and concrete tools supporting the facilitation of citizen participation processes in « smart territory ». The toolkit aims to (i) equip participants throughout the process of identifying « smart » priorities at the local level; (ii) equip the city / town / territory’s positioning with respect to these priorities and (iii) capture the citizens’ perception regarding the new technologies potentially available to support these « smart » priorities.

The complete protocol is available for download, under a Creative Commons license.

Building on the results of a large-scale survey (N=3499) providing rich and statistically significant trends, we build five personas of “Smart Citizens”. Each persona offers insights about how one would react to Smart solutions; what are the priorities in terms of Smart environments; what are the favorite participatory modalities. Those personas constitute a powerful tool to help set up citizens’ participation; to inform market trends or to nurture long-lasting, accepted Smart solutions.

Click and discover a MURAL display of dozens of testimonies: real-life stories shared by architects and user-clients, that shed light on both the uplifting and difficult experiences while (co-)designing a family house (content shared in French – translations available on demand).

The “Living Lab” White Book summarizes several years of experiments and workshops conducted in the field of participation and co-design, carried out in partnership with the WeLL (Walloon e-health living lab). It offers a jargon-free summary of the different roles that users, patients or citizens can play within innovation processes.

The Health Impact Study (“Etude d’Impact Santé”, EIS) is a decision support tool helping governance actors or project managers to anticipate the impact one project might have on health, aiming to improve this impact as well as the quality of life of citizens. The four-steps process is broken down into four participatory workshops and relies on citizens’ oriented and driven co-creation and innovation.

The « My Architect and I » (« Moi & Mon Architecte ») toolkit encompasses two original tools co-designed by architects, user-clients, researchers and representatives of the French-speaking Order of Architects (funded by a F.R.S.-FNRS research project, « Mandat d’Impulsion Scientifique », F.4513.20). Both aim at supporting user-clients and architects during the early steps of the shared journey of designing a family house.